Access Statement for Glusburn Community and Arts Centre

This access statement does not contain opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our customers and visitors.

Glusburn Community and Arts Centre are committed to providing a venue that is accessible to the widest possible audience. Maintaining and improving the venue is on on-going process and we are continually working to provide an all round inclusive experience. Please share your views and thoughts with us on how we can continually improve your experience as this will enable us to ensure we are focusing on our customers needs at all times.

Introduction

The Glusburn Community and Arts Centre is situated on Colne Road in Glusburn in the county of North Yorkshire. The centre offers multiple spaces varying in capacity from 220 to 12 across 3 floors. Operating hours are flexible and depend on the hirers requirements.

We can provide general access information regarding local accommodation and restaurants if required. Further details regarding our venue can be found at www.gicac.org.uk

If you have any specific requirements, require any assistance or have any queries please phone us on 01535 630223 or email us at info@gicac.org.uk 

Our team look forward to welcoming you to our venue

Pre-Arrival

For details regarding location and directions to Glusburn Community and Arts Centre we have collated travel information with links to relevant public services websites:

Bus: www.keighleybus.co.uk | 01535 603284
Taxi: www.airsidetaxis.com | 01535 630000
Plan your route by car: http://www.theaa.com/route-planner

Should you wish to speak with someone directly; a member of our team will be at hand to assist you in organising your travel arrangements.

 

Access on the day

Exterior directional signage for the venue is both wall mounted and free standing on all entrances. There is always a member of our team ready to help. 

  • Glusburn Community and Arts Centre has ample parking available onsite with accessible spaces available. The car park is accessible of Croft Head Terrace.

  • Croft Head Terrace or Institute Street are residential streets and should not be used for parking on any occasion. 

  • The building has multiple entrances depending on which space is being used. Signage is in place for directions.

  • There is a large 13 person lift available which will fit 2 standard size wheelchairs and two chaperones. The lift serves all floors and areas of the building. 

  • The Learning Centre has ground level accessible access from the main entrance.

  • All staircases have handrails on both sides. The main stairs are extremely wide with shallow steps.

  • The centre office and box office is located on the ground floor with level entrance
     

General Access Information

  • We welcome trained assistance dogs and will provide a water bowl upon request.

  • All of Glusburn Community and Arts Centre communal areas and rooms are evenly and well lit

  • There is currently WiFi available on request throughout the centre

  • Glusburn Community and Arts Centre provides seating in all rooms. Chairs have no arm rests

  • There is an induction loop fitted in the auditorium. This service is included in the cost of all bookings and no additional charge will be made.

 

Toilets

  • There are toilets on the ground floor foyer area and also on the first floor adjacent to the Main Auditorium

  • The Baths hall has self contained male and female toilets

  • All taps have colour indicators for hot and cold and accessible from a seated position as are the soap dispensers and hand dryers/paper towels.

  • Flooring throughout all ground floor toilets is an even non slip linoleum flooring. 

Future plans

We are continually planning and reviewing our access information provision to ensure interaction, experience and usability is suitable for people with accessibility requirements, customer feedback is critical to our accessibility planning and we welcome comments and thoughts from all our customers and guests.

 

Contact Information

Glusburn Community and Arts Centre

Address: Colne Road

Glusburn

North Yorkshire

BD20 8PJ

Telephone: 01535 630223

Email: info@gicac.org.uk

Website: www.gicac.org.uk

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Box Office and General Enquiries: 01535 630223 | info@gicac.org.uk

Glusburn Community & Arts Centre
Colne Road
Glusburn

North Yorkshire
BD20 8PJ

Glusburn Community & Arts Centre is a registered charity. No 1143053 Registered Company No. 7584110

© 2020 Glusburn Community & Arts Centre. All Rights Reserved.