Covid-19 Help and Information


Covid-19 Official advice from the government including what to do if you have symptoms is available here:

Public Health England

Healthwatch North Yorkshire

Every Mind Matters

Get coronavirus support as a clinically extremely vulnerable person

Register with this service if either:

  • you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus

  • you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’

‘Shielding’ means not leaving your home and minimising contact with other members of your household.

You’ll be able to ask for help if you need it - for example, with getting essential supplies or your basic care needs. You can register yourself, or on behalf of someone else.

AGE UK North Yorkshire & Darlington have suspended all face-to-face activities but are still offering telephone and online support.

GP Surgery - Modality Cross Hills Group Practice

01535 637900

Post Office

Post Office is making two of its products – ‘Payout Now’ and ‘Fast PACE’ (a pre-authorised cheque encashment service) – available to all the UK’s banks, building societies and credit unions to offer to any of their customers who are most in need of access to cash simply and speedily during this national emergency. 

The improved services mean that self-isolating or vulnerable citizens affected by the coronavirus pandemic can now contact their financial institution if they choose to offer these services and arrange to withdraw cash quickly from their normal accounts through any local Post Office branch, with the help of a friend, family member, carer or local support worker. 

Post Office Coronavirus microsite
Payout Now and Fast PACE information

Nat West / RBS Companion Card

NatWest, Royal Bank of Scotland and Ulster Bank have today announced the introduction of a new ‘companion card’ – a supplement to their existing current accounts that will enable vulnerable customers and those in extended isolation to give trusted volunteers a way to pay for their essential goods. Card scheme details.

Supermarket Volunteer Shopping Cards and Vouchers

Aldi Shopping Voucher. Buy online, receive through the post.

Asda Volunteer Shopping Card. Buy online, then send to your volunteer or print and leave for them in a safe place.

Co-op – volunteer shopping card bought over phone (08000 294 592)
Marks & Spencer Volunteer E-Gift Cards Buy online and receive by email.

Morrisons eGift and Gift Card. Buy online. Choose from digital or physical gift cards.

Sainsburys E-Gift Card. Buy online
Tesco Volunteer e-Gift Card. Pay with your debit or credit card and they’ll email a copy of your e-gift card to you and your volunteer.



Skipton Step into Action is coordinating a volunteer response across Skipton and surrounding villages including South Craven. Call 01756 802 098 if you need a volunteer to help with shopping, dog-walking, or a friendly chat. Join their Facebook group for more information. If you would like to volunteer, complete their registration form online

Cononley Coronavirus Support run by Cononley Parish Council can help with shopping collection, prescription collection, meal delivery, dog walking, a friendly phone call. If you need any assistance, please call any of the following people:

Dan Timbers – 07858 939078, Nick Swain – 07709 401850, Mark Allum and Becky Ward – 01535 632200, Kath Clark – 07792 385155, Andy Brown – 07886 858038, or email indicating what help you need and they will get in touch.

Friends of Farnhill are a group of Parish Councillors, supported by local residents, hoping to offer help to parishioners in Farnhill and Kildwick during these uncertain and difficult times. We are aware that many people, particularly those who are self-isolating may need help with many everyday tasks such as shopping, collecting prescriptions, posting mail, general errands, exercising pets.

If you need any help please contact Sarah on 07902 367 162 or email

Lothersdale Volunteer Group is a community volunteer group set up to support members of our community impacted by the Coronavirus pandemic and to foster continued community spirit beyond the crisis. The group has been registered with Craven District Council and is in contact with Modality Crosshills Group Practice.

If you or anyone you are aware of needs our support, you can either send a Facebook Message, email: or telephone 07765 604943.

Skipton Food Bank is seeking more volunteers to help them meet demand. If you would like to volunteer, complete their registration form online. Please continue to donate


All North Yorkshire Libraries are now closed, but there are lots of reference materials, e-books and e-audio books available online.


Age UK North Yorkshire & Darlington

If you're aged over 70 or over 50 and self-isolating with a health condition, Age UK are offering a hot food service to those in need. They will deliver a hot 2-course set menu Mon-Fri between 12:30pm & 2:00pm for only £5. Call 01756 529654 to order. 


The latest updates from the 'Big 6' supermarkets and their special arrangements (6th May '20)

Cononley Village Store

Cononley Village Store is working with volunteers who are able and ready to deliver fresh produce to your doors. We want those that are self-isolating to know that you're not alone in this and that there is help at hand.

If you or someone you know is in need of this, you can place your orders directly over the phone, 07934 080 081 or alternatively drop us an email directly at

Please bear in mind that we're extremely busy during these times, however, if you leave a voicemail or an email and we'll be sure to get your order to you as fast as possible.

We are still receiving regular deliveries on artisan bread, Drake and Macefield meat and pies, fresh milk, cheese and locally produced yoghurt.

Cowling milk round

Fiona 07710 906371


Lyon Farm Dairy - Traditional milk round deliveries

If you can’t get out give us a shout - Lyon Farm Dairy deliver quality milk, orange and eggs in Eastburn, Steeton, Sutton, Glusburn, Crosshills, Cononley, Kildwick, Farnhill and Cowling.

Re-usable bottles and plastic cartons are available at the following prices:

  • 1 pint milk 60p

  • 1 litre milk £1

  • 2 litre milk £1.40

  • 1 pint orange £1

  • Half dozen large free-range eggs £1.20

Deliveries are Monday, Wednesday and Friday.

Lyon farm Dairy has been producing, processing and delivering milk locally for the last 40 years and offer a friendly reliable service. 

If you would like more information Please contact; the Dairy 01535 653654, Rachel 07506 729728 or Richard 07368489740.

Drake and Macefield, Crosshills

We are offering a free local delivery service, currently aimed at the elderly, vulnerable and key workers who are unable to get out at this time.
To order, message via Facebook or phone our delivery line on 01282 844 468 Mon - Fri 2-5 pm (please do not call outside these hours). Orders will usually be delivered the next day.
- Payments are taken via PayPal or card over the phone (to allow for contactless delivery). Minimum order £10.

We are currently working on logistics to enable our shops to operate at more flexible times to allow shift workers etc chance to get in. Please be patient with this service and ourselves at this time. Our staff are working incredibly hard around the clock to try and keep service as normal as possible. Please do not call our already stretched shops about delivery.

Thorntons of Crosshills
During this difficult time we have teamed up with Walkers Bakers and Barkers Yorkshire Meats (formerly Stanforths) of Skipton to help you get your supplies. We will DELIVER FREE to the local area any bread, milk or meats you need. We can get joints of beef, pork or lamb. Steaks, mince, chops anything you fancy.
Fresh bread, loaves, teacakes, or speciality bread. Place your order for next day delivery by phone on 01535 958892 before 2pm. We will continue to provide this service for as long as you need us.

Dog & Gun, Malsis

Stuck at home but still fancy your favourite Dog and Gun meal? Well, now you can!

We’ve got our heads together and come up with these 2 options;

1. Phone and order your hot meals to collect either in the pub or in the car park if you would prefer.

2. Order our ready meals to collect and heat at home, perfect for all you fantastic people still working!

Delivery is available within a 3-mile radius. Payments will be taken over the phone with the order.

Please give us a call on 01535 633855.

Harlequin Bistro, Cowling

Now offering fresh meat and veg, and ready meals.

Please call to order on 01535 633223

Class One Veg Boxes

Now delivering fresh fruit and veg boxes to homes in Skipton, and also available for collection from Drake & Macefield, Cross Hills. Simply choose which box you'd like to order and give us a call on 01756 700244.

Wellocks at Home Veg Boxes
Click & Collect coming soon to the Dog & Gun. Options include fruit, veg, bread, dairy and pantry staples.

Strawberry Fields

We offer fruit, veg, dairy and bread with free delivery. See price list for all available items - you do not need to buy in the quantities listed - if you only want one banana, that's fine! Orders can be made by phoning 01274 592937 or 01274 591982 by 11am for following day delivery. (With 2 day’s notice for bread orders).


Delivery to all BD postcodes of fruit, veg, bread, dairy and pantry staples.


North Yorkshire County Council

Craven District Council

Carleton Parish Council

Clerk: John Preston

Cononley Parish Council

If you are self-isolating due to COVID-19 then Cononley Parish Council can help with the following:

 • Shopping collection

• Prescriptions collection

• Meal delivery

• Dog walking

• A friendly phone call

 If you need any assistance, please call any of the following people:

 • Dan Timbers – 07858 939078

• Nick Swain – 07709 401850

• Mark Allum and Becky Ward – 01535 632200

• Kath Clark – 07792 385155

• Andy Brown – 07886 858038

 Or email indicating what help you need and we’ll get in touch.


Cowling Parish Council

Clerk: Janice Taylor


Farnhill Parish Council

Clerk: Susan Harding-Hill

Glusburn and Cross Hills Parish Council

Clerk: Judith Naylor
01535 653 923

Lothersdale Parish Council

Lothersdale Parish Council is supporting the Lothersdale Volunteer Group (a separate group) offering any practical help or support to residents and for those who are self-isolating. If you need any practical help, support or any assistance for example collection of prescriptions, shopping, meals or even a friendly phone call, then please contact The Chairman, Councillor Kevin Narey on 07768 277748 or email indicating what help you need and we’ll get in touch.

Sutton-in-Craven Parish Council

Clerk: Denise Emmott

01535 633 972

Code: 12REEUt7Q

  • Facebook
  • Twitter
  • Instagram

Box Office and General Enquiries: 01535 630223 |

Glusburn Community & Arts Centre
Colne Road

North Yorkshire
BD20 8FQ

Glusburn Community & Arts Centre is a registered charity. No 1143053 Registered Company No. 7584110

© 2020 Glusburn Community & Arts Centre. All Rights Reserved.